Terms and Conditions

Below you will find terms and conditions relevant to your market along with additional specific terms and conditions.

• North America

  Canada - English (PDF 172.75 KB)
  United States - English (PDF 172.75 KB)

• Latin America

  Argentina - English - Spanish - Argetina (PDF 365.24 KB)
  Bolivia - English - Spanish - Bolivia (PDF 357.37 KB)
  Brazil - English - Portuguese - Brazil (PDF 339.24 KB)
  Chile - English - Spanish - Chile (PDF 369.62 KB)
  Colombia - English - Spanish - Colombia (PDF 359.89 KB)
  Costa Rica - English - Spanish - Central America (PDF 365.24 KB)
  Dominican Republic - English - Spanish - Dominican Republic (PDF 384.75 KB)
  Ecuador - English - Spanish - Ecuador (PDF 367.66 KB)
  El Salvador - English - Spanish - Central America (PDF 385.84 KB)
  Haiti - English - Spanish - Dominican Republic (PDF 384.75 KB)
  Guatemala - English - Spanish - Central America (PDF 385.84 KB)
  Honduras - English - Spanish - Central America (PDF 385.84 KB)
  Mexico - English - Spanish - Mexico (PDF 393.26 KB)
  Nicaragua - English - Spanish - Central America (PDF 385.84 KB)
  Panama - English - Spanish - Central America (PDF 385.84 KB)
  Paraguay - English - Spanish - Paraguay (PDF 364.42 KB)
  Peru - English - Spanish - Peru (PDF 348.88 KB)
  Puerto Rico - English - Spanish (PDF 363.57 KB)
  Trinidad and Tobago - English - Spanish - T&T (PDF 393.16 KB)
  Uruguay - English - Spanish - Uruguay (PDF 380.06 KB)
  Venezuela - English - Spanish - Venezuela (PDF 362.83 KB)

• Europe

  Austria - English - German (PDF 401.76 KB)
  Belgium - English (PDF 172.75 KB)
  Bulgaria - English - Bulgarian (PDF 338.86 KB)
  Croatia - English - Croatian (PDF 356.86 KB)
  Czech Republic - English - Czech (PDF 344.2 KB)
  Denmark - English (PDF 172.75 KB)
  Estonia - Terms and conditions will be uploaded soon
  Finland - English (PDF 172.75 KB)
  France - English - French - France (PDF 342.58 KB)
  Germany - English - German (PDF 401.76 KB)
  Greece - English - Greek (PDF 392.63 KB)
  Hungary - English - Hungarian (PDF 324.58 KB)
  Ireland - English (PDF 172.75 KB)
  Italy - English (PDF 172.75 KB)
  Latvia - Terms and conditions will be uploaded soon
  Lithuania - Terms and conditions will be uploaded soon
  Netherlands - English (PDF 172.75 KB)
  Norway - English (PDF 172.75 KB)
  Poland - English (PDF 259.31 KB)
  Poland - Polish (PDF 283.89 KB)
  Portugal - English - Portuguese (PDF 355.69 KB)
  Romania - English - Romanian (PDF 325.47 KB)
  Serbia - English - Serbian (PDF 396.2 KB)
  Slovakia - English - Slovak (PDF 358.15 KB)
  Spain - English - Spanish - Spain (PDF 347.69 KB)
  Sweden - English (PDF 172.75 KB)
  Switzerland - English - German (PDF 401.76 KB)
  United Kingdom - English (PDF 172.75 KB)

• NAMET and RUB

  Algeria - English - French (PDF 342.6 KB)
  Bahrain - English (PDF 172.75 KB)
  Egypt - English (PDF 172.75 KB)
  Iran - English (PDF 172.75 KB)
  Israel - English - Hebrew (PDF 610 KB)
  Kazakhstan - English (PDF 172.75 KB)
  Lebanon - English (PDF 172.75 KB)
  Morocco - English - French (PDF 342.6 KB)
  Oman - English (PDF 172.75 KB)
  Saudi Arabia - English - Saudi Arabia (PDF 682.99 KB)
  Tunisia - English - French (PDF 342.6 KB)
  Turkey - English - Turkish (PDF 375.9 KB)
  UAE - English (PDF 172.75 KB)
  Ukraine - English - Ukrainian (PDF 340.24 KB)

• Africa

  Djibouti - English (PDF 172.75 KB)
  Ethiopia - English (PDF 172.75 KB)
  Ghana - English (PDF 172.75 KB)
  Ivory Coast - English - French (PDF 342.6 KB)
  Kenya - English (PDF 172.75 KB)
  Malawi - English (PDF 172.75 KB)
  Nigeria - English (PDF 172.75 KB)
  South Africa - English (PDF 172.75 KB)
  Tanzania - English (PDF 172.75 KB)
  Uganda - English (PDF 172.75 KB)
  Zambia - English (PDF 172.75 KB)
  Zimbabwe - English (PDF 172.75 KB)

• South and North Asia

  Bangladesh - English (PDF 172.75 KB)
  China - English - Chinese simplified (PDF 1.19 MB)
  Hong Kong - English - Chinese traditional (PDF 1.21 MB)
  Japan - English - Japanese (PDF 630.71 KB)
  India - English - India (PDF 216.1 KB)
  Nepal - English (PDF 172.75 KB)
  Pakistan - English (PDF 305.45 KB)
  South Korea - English - South Korean (PDF 902.46 KB)
  Sri Lanka - English (PDF 172.75 KB)
  Taiwan - English - Chinese traditional (PDF 1.21 MB)

• South East Asia

  Australia - English (PDF 172.75 KB)
  Cambodia - English (PDF 172.75 KB)
  Indonesia - English - Indonesian (PDF 294.84 KB)
  Laos - English (PDF 172.75 KB)
  Malaysia - English (PDF 172.75 KB)
  Myanmar - English - Burmese (PDF 612.71 KB)
  New Zealand - English (PDF 172.75 KB)
  Philippines - English (PDF 172.75 KB)
  Singapore - English (PDF 172.75 KB)
  Thailand - English - Thai (PDF 531.56 KB)
  Vietnam - English - Vietnamese (PDF 409.11 KB)

How to invoice us

Find out about our e-invoicing processes, including how to check the status of a payment.