By simply logging onto the OB10 Portal via www.OB10.com and accessing the dedicated area for Unilever suppliers, you will be able to manage your account details directly, track the progress of your invoice to payment, as well as raise any questions you may have in relation to the progress of your invoice. This service will replace the existing e-mail or telephone based service for managing your queries.
To find out more on how to register:
Europe: Please e-mail OB10SUPP@pl.ibm.com
North America: Contact via website directly on www.ob10.com
Other regions will have access to track and trace facilities in the next 2 years.